The Intelligent IT Operations Platform

A unified workspace combining conversational AI, automated workflows, and robust ticketing to modernize your entire IT help desk.

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What You'll Experience

PHASE 1
Meet
Meet your dedicated implementation and engineering team.
Custom deployment across Slack, Identity provider, and ticketing tools.
PHASE 2
Build
Live with your native systems. End user support launch.
Full rollout across the org starting with most requested workflows.
PHASE 3
Deploy
Expanded internal integration capability.
Identify deeper ROI workflows across security.
PHASE 4
Optimize
High volume ROI program scale out.
Auto-pilot automation implementation.

Experience the future of zero-touch IT support.

Product Overview

ITSM

AI Agent Workforce
An always-on team of AI agents that can read tickets, take actions, update records, and communicate with users.
Complete Ticket System
Full featured ticketing platform built for speed and AI natively.
Knowledge Base Sync
Instantly sync existing docs from Notion, Google Drive, and Confluence.
Advanced SLA Management
Define fine-grained response times by severity and business unit.
Two-way Ticketing Sync
Bi-directional sync with Zendesk, Jira, and ServiceNow.

Access Management

Frictionless Requests
Request access to apps or roles in natural language.
Automated Approvals
Route requests to managers or security based on custom policies.
Just-in-Time Access
Grant temporary access that automatically revokes when time expires.
Access Reviews (UAR)
Generate automated compliance reports for SOC2 and ISO.
Custom Escalations
Fallback routing when managers are out of office.

Help Desk

Slack & Teams Native
Resolve requests where your team already works.
Email Integration
Parse and automatically respond to IT support emails.
Automated Password Resets
Secure, verified self-serve password resets.
Device Management Sync
Lock, wipe, and manage devices directly from chat.

Workflows

Prompt-to-Code Builder
Describe a workflow in English, get production-ready code.
Onboarding Automation
Auto-provision accounts, devices, and training.

Guarantees

Whiteglove Setup
Our engineers map and build your initial workflows.
Dedicated Success Manager
A dedicated partner to ensure your team maximizes ROI.
Options
Can be customized for your exact infrastructure requirementsContact us
What will you build?
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